Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US, while international orders can take between 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, The Offspring is committed to ethical fashion. Over 80% of our collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.